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Ten lessons learned from developing a suite of fully online programmes

Our Global Online MBA was launched in January 2012 with a cohort of 10 students. Fast forward to January 2016 and over a 1000 students from 80 countries are enrolled on four fully online programmes within the University’s Global Online brand. This presentation will describe how we met a series of strategic imperatives during the development of online programmes at the Edinburgh Napier University Business School, and illustrate ten lessons learned during our four year journey.

One imperative was to develop a bank of reusable learning assets for use across online and campus based programmes, and so strategic investment funds were allocated to producing quality interactive learning materials, introductory animations, and interviews with external industrialists and subject specialists.

Another imperative was to deliver a consistent, professional student experience across all modules and programmes, including course layouts, structured units, module information, together with a flexible and scalable pedagogical approach of self-directed independent learning with aspects of co-operative learning. So for each unit students can expect to engage in a mix of reflective exercises, case studies and self-assessment questions (with diagnostic feedback) to engage students in the learning process and encourage students to reflect upon their experiences.

A third imperative was to provide students with an efficient support service to maximise staff time for dealing with academic matters, and for administrative related queries to be dealt by administrative staff. Academic staff lead discussion activities and provide weekly ‘virtual office hours’, while the global online administrative team handle email and telephone enquiries, and maintain the 'Ask BEN' knowledge base.

Come to our presentation to hear us reflect on our journey and share our top 10 lessons learned. 

Presented by...

Aileen Sibbald
Academic Adviser
Edinburgh Napier University
Jackie Brodie
Stephen Bruce


Submitted by:
Stephen Bruce
Last modified: Wednesday, 2 March 2016, 6:53 PM
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Presentation slides: Powerpoint presentation Ten Lessons Learned 2016.pptx
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